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All watches on this site are guaranteed for TWO year from the date of purchase under the following conditions.
The warranty only covers manufacturing or material defects on the watch except the following cases:
- Damages or failure of the watch after the terms of warranty.
- Damages, or failure caused by improper use or carelessness.
- Damages or failure caused by unauthorized repair.
- Damages to crystal, crown, strap or buckle.
- Ageing of the watch such as change of the color on watchband and the peeling of plating.
- Battery for quartz watches.
Please keep your confirmation email or warranty card to certificate as a purchase proof and send us email with your personal information and description of the issue at hand.
Local charges (customs duty, sales taxes, handling fees) may be added to your order, depending on the region and local custom duties. These charges are at the customer's expense. You can calculate the expenses here: www.dutycalculator.com.These countries are duty-free: Hong Kong, China, Macao, Taiwan, Singapore, South Korea, Malaysia, Japan, Indonesia, United States, Australia, New Zealand, United Arab Emirates. Email us if you want to know if your countries are tax-free or not.
For general inquiries, please email:
If you are a distributor, agent or retailer
interested in working with us, please email:
If you'd like to make a warranty claim,
please email: email@example.com